We accept returns in their original condition (unused, unworn, and unaltered) with tags attached. You can choose a refund, store credit, or a one-time exchange.

Conditions:

  • Return requests must be made within 30 days of delivery.
  • Customers are responsible for return shipping costs.
  • Store credits, or exchanges will be processed within 1 business day after receiving the returned item if it meets the return conditions. Refunds will be processed within 7 business days after receiving the returned item if it meets the return conditions.
  • Refunds can only be issued to the original payment method.

Return start process

  • Please send us an email at info@tanthrough.us or via the contact form on the website here to initiate your return.
  • You will receive approval from BestTanSwim support department before shipping the product back. You will receive the full details for our return address, which is in Europe: Bulgaria, Stara Zagora city.
  • Please put the order number in the package.

Exchange or refund process

As soon as we receive the returned product you will receive a confirmation and we will complete one of the following steps according to your request:

  • If you would like a replacement it will be sent within 1 business day. You will receive tracking information for delivery.
  • If you would like credit for future in-store purchases you will receive it within 1 business day via a code to your email.
  • If you would like a refund of your payment you will receive it within 7 business days.

Questions about the Return policy should be sent to us at info@tanthrough.us. 

Contact us now:
info@tanthrough.us

Operated by TG International Corporation.

Customer service: Monday to Friday from 10 a.m. to 4 p.m.